According to PayNXT360, conversational commerce industry in Vietnam is expected to grow by 23.3% on annual basis to reach US$7172.5 million in 2024. The conversational commerce industry is expected t...
According to PayNXT360, conversational commerce industry in Vietnam is expected to grow by 23.3% on annual basis to reach US$7172.5 million in 2024. The conversational commerce industry is expected to grow steadily over the forecast period, recording a CAGR of 18.6% during 2024-2029. The conversational commerce transaction value in the country will increase from US$7172.5 million in 2024 to reach US$16821.5 million by 2029. The future of conversational commerce in Vietnam looks promising as businesses continue to innovate and adapt to consumer needs. Organizations can significantly improve customer engagement and drive sales growth by enhancing interactive experiences through messaging platforms, leveraging data for personalization, and adhering to regulatory frameworks. In summary, understanding the dynamics of conversational commerce is essential for senior executives looking to leverage this trend strategically. By focusing on key trends, recent innovations, collaborative strategies, and regulatory compliance, organizations can position themselves favourably within Vietnam's competitive e-commerce landscape. Insight into Conversational Commerce in Vietnam In Vietnam, more people are beginning to shop through conversations, such as chatting on social media or messaging apps. This shift is occurring because more individuals are using technology, and their shopping habits are evolving. Identify Key Trends Reshaping Conversational Commerce • Dominance of Messaging Apps: In Vietnam, messaging platforms such as Facebook Messenger, Zalo, and WhatsApp are becoming essential for business interactions. These platforms facilitate real-time communication and enable brands to engage customers directly. For example, 58% of individuals engaging in conversational commerce in key urban areas such as Hanoi and Ho Chi Minh City make weekly purchases through chat, showcasing how effective messaging apps are in boosting sales. • Integration of Advanced Technologies: The adoption of AI-driven chatbots is increasingly prevalent in Vietnam's conversational commerce landscape. These tools allow businesses to handle multiple customer inquiries simultaneously while providing personalized recommendations. Companies like Tiki and Shopee have implemented AI chatbots that assist users in navigating their extensive product offerings and managing orders efficiently. • Consumer Demand for Tailored Experiences: Vietnamese consumers increasingly expect personalized interactions. Brands leverage data analytics to tailor their offerings based on individual preferences and behaviours. For example, conversational AI tools analyse historical shopping data to provide customized product recommendations, enhancing user engagement and conversion rates. • Integration of Shopping Features in Social Media: Social media platforms are becoming vital channels for conversational commerce. Integrating shopping features within platforms like TikTok and Instagram allows users to interact with brands and purchase directly through these channels. TikTok has been particularly active in promoting live shopping events, gaining popularity among Vietnamese consumers seeking interactive shopping experiences. Spotlight Recent Launches in Conversational Commerce • Enhancing Business Strategies: in 2024, Facebook partnered with Decision Lab to provide insights for optimizing its platform for vendors engaged in conversational commerce. This initiative aims to help businesses better understand consumer behaviour and improve engagement strategies through messaging apps. • Supporting Retailers: Zalo has expanded its e-commerce capabilities by introducing new features that allow retailers to set up online shops directly within the app. This initiative enhances user experience by enabling seamless transactions within a familiar messaging environment. • Improving Customer Interactions: Tiki launched an AI-powered chatbot to assist customers with product availability and order tracking inquiries. This initiative streamlines customer interactions and provides tailored recommendations based on user input. Outline Strategic Collaborations Driving Growth • Integrating Advanced Solutions: Retailers increasingly collaborate with technology firms to enhance conversational commerce capabilities. For instance, E-commerce Platforms and Messaging Services. Local e-commerce giants such as Tiki and Sendo increasingly integrate conversational commerce features into their platforms. • Utilizing Influencer Marketing: Collaborations with key opinion leaders (KOLs) are becoming essential for brands looking to enhance their reach within conversational commerce. By partnering with popular influencers on social media platforms, brands can tap into established audiences and drive engagement through authentic recommendations. Examine Regulatory Considerations for Conversational Commerce • Navigating Legal Frameworks: Businesses in Vietnam must adhere to data protection regulations under the Law on Cyber Information Security. Compliance is crucial for maintaining consumer trust while utilizing conversational commerce tools that collect and process personal data. • Regulatory Oversight: The Ministry of Information and Communications oversees advertising practices that impact brands' communication through conversational commerce. Companies must ensure their marketing strategies comply with these regulations to avoid penalties and maintain credibility among consumers. This report provides a detailed data centric analysis of conversational commerce industry, covering market opportunities and risks. With over 50+ KPIs at country level, this report provides a comprehensive understanding of conversational commerce market dynamics, market size and forecast, and market share statistics. PayNXT360’s research methodology is based on industry best practices. Its unbiased analysis leverages a proprietary analytics platform to offer a detailed view on emerging business and investment market opportunities.
This report provides in-depth, data-centric analysis of conversational commerce in Vietnam. Below is a summary of key market segments: Vietnam Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators • Transaction Value • Transaction Volume • Average Value Per Transaction Vietnam Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type • AI-Based Virtual Assistants • Non-Intelligent Chatbot Vietnam Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type • Chatbots • Digital Voice Assistants • OTT Messaging • RCS Messaging Vietnam Conversational Commerce Industry Market Size and Forecast by Chatbots • Web-Based • App-Based Vietnam Conversational Commerce Industry Market Size and Forecast by Key Sectors • Retail Shopping • Travel & Hospitality • Online Food Service • Media and Entertainment • Healthcare and Wellness • Financial Services • Technology Products and Services • Other Sectors Vietnam Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering • Retail Shopping * By Chatbots • Travel & Hospitality * By Chatbots • Online Food Service * By Chatbots • Media and Entertainment * By Chatbots • Healthcare and Wellness * By Chatbots • Financial Services * By Chatbots • Technology Products and Services * By Chatbots • Other Sectors * By Chatbots • Retail Shopping * By Digital Voice Assistants • Travel & Hospitality * By Digital Voice Assistants • Online Food Service * By Digital Voice Assistants • Media and Entertainment * By Digital Voice Assistants • Healthcare and Wellness * By Digital Voice Assistants • Financial Services * By Digital Voice Assistants • Technology Products and Services * By Digital Voice Assistants • Other Sectors * By Digital Voice Assistants • Retail Shopping * By OTT Messaging • Travel & Hospitality * By OTT Messaging • Online Food Service * By OTT Messaging • Media and Entertainment * By OTT Messaging • Healthcare and Wellness * By OTT Messaging • Financial Services * By OTT Messaging • Technology Products and Services * By OTT Messaging • Other Sectors * By OTT Messaging • Retail Shopping * By RCS Messaging • Travel & Hospitality * By RCS Messaging • Online Food Service * By RCS Messaging • Media and Entertainment * By RCS Messaging • Healthcare and Wellness * By RCS Messaging • Financial Services * By RCS Messaging • Technology Products and Services * By RCS Messaging • Other Sectors * By RCS Messaging Vietnam Conversational Commerce Industry Market Size and Forecast by Organization Size • Large Enterprise • Medium-Sized Enterprise • Small Enterprise Vietnam Total Spend on Conversational Commerce Market Vietnam Conversational Commerce Industry Market Size and Forecast by Spend on Application • Software Application • IT Services • Consulting Services Vietnam Conversational Commerce Spend on Key Sectors • Retail Shopping • Travel & Hospitality • Online Food Service • Media and Entertainment • Healthcare and Wellness • Financial Services • Technology Products and Services • Other Sectors
• In-depth Understanding of Vietnam Conversational Commerce Market Dynamics: Understand market opportunities and key trends along with forecast in Vietnam. • Insights into Opportunity by end-use sectors: Get market dynamics by end-use sectors to assess emerging opportunity across various end-use sectors. • Insights into Opportunity by products: Get market dynamics by key products of conversational commerce. • Develop Market Specific Strategies: Identify growth segments and target specific opportunities. • Develop proactive and lucrative business strategies through market intelligence and forward-looking analysis of conversational market opportunities in Vietnam.
1. About this Report 1.1. Summary 1.2. Methodology 1.3. Conversational Commerce Definitions 1.4. Disclaimer 2. Vietnam Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators 2.1. Vietnam Conversational Commerce - Transaction Value Trend Analysis, 2019-2028 2.2. Vietnam Conversational Commerce - Transaction Volume Trend Analysis, 2019-2028 2.3. Vietnam Conversational Commerce - Average Value Per Transaction Trend Analysis, 2019-2028 3. Vietnam Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type 3.1. Vietnam Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028 3.1.1. Vietnam Conversational Commerce AI-Based Virtual Assistants - Transaction Value Trend Analysis, 2019-2028 3.1.2. Vietnam Conversational Commerce Non-Intelligent Chatbot - Transaction Value Trend Analysis, 2019-2028 3.2. Vietnam Conversational Commerce Market Share by Virtual Assistant Type - Transaction Volume (%), 2022 Vs. 2028 3.2.1. Vietnam Conversational Commerce AI-Based Virtual Assistants - Transaction Volume Trend Analysis, 2019-2028 3.2.2. Vietnam Conversational Commerce Non-Intelligent Chatbot - Transaction Volume Trend Analysis, 2019-2028 4. Vietnam Conversational Commerce Industry Market Size and Forecast by Product Offering 4.1. Vietnam Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028 4.1.1. Vietnam Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028 4.1.2. Vietnam Conversational Commerce by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 4.1.3. Vietnam Conversational Commerce by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 4.1.4. Vietnam Conversational Commerce by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 4.2. Vietnam Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028 4.2.1. Vietnam Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028 4.2.2. Vietnam Conversational Commerce by Digital Voice Assistants - Transaction Volume Trend Analysis, 2019-2028 4.2.3. Vietnam Conversational Commerce by OTT Messaging - Transaction Volume Trend Analysis, 2019-2028 4.2.4. Vietnam Conversational Commerce by RCS Messaging - Transaction Volume Trend Analysis, 2019-2028 4.3. Vietnam Conversational Commerce by Product Offering Average Value Per Transaction (%), 2022 Vs. 2028 4.3.1. Vietnam Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028 4.3.2. Vietnam Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction Trend Analysis, 2019-2028 4.3.3. Vietnam Conversational Commerce by OTT Messaging - Average Value Per Transaction Trend Analysis, 2019-2028 4.3.4. Vietnam Conversational Commerce by RCS Messaging - Average Value Per Transaction Trend Analysis, 2019-2028 5. Vietnam Conversational Commerce Industry Market Size and Forecast by Chatbots 5.1. Vietnam Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028 5.1.1. Vietnam Conversational Commerce Chatbots by Web-Based - Transaction Value Trend Analysis, 2019-2028 5.1.2. Vietnam Conversational Commerce Chatbots by App-Based - Transaction Value Trend Analysis, 2019-2028 5.2. Vietnam Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028 5.2.1. Vietnam Conversational Commerce Chatbots by Web-Based - Transaction Volume Trend Analysis, 2019-2028 5.2.2. Vietnam Conversational Commerce Chatbots by App-Based - Transaction Volume Trend Analysis, 2019-2028 5.3. Vietnam Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028 5.3.1. Vietnam Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028 5.3.2. Vietnam Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028 6. Vietnam Conversational Commerce Industry Market Size and Forecast by Sector 6.1. Vietnam Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028 6.2. Vietnam Conversational Commerce by Retail Shopping - Transaction Value Trend Analysis, 2019-2028 6.3. Vietnam Conversational Commerce by Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028 6.4. Vietnam Conversational Commerce by Online Food Service - Transaction Value Trend Analysis, 2019-2028 6.5. Vietnam Conversational Commerce by Media and Entertainment - Transaction Value Trend Analysis, 2019-2028 6.6. Vietnam Conversational Commerce by Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028 6.7. Vietnam Conversational Commerce by Financial Services - Transaction Value Trend Analysis, 2019-2028 6.8. Vietnam Conversational Commerce by Technology Products and Services - Transaction Value Trend Analysis, 2019-2028 6.9. Vietnam Conversational Commerce by Other Sectors - Transaction Value Trend Analysis, 2019-2028 7. Vietnam Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering 7.1. Vietnam Conversational Commerce in Retail Shopping by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.1.1. Vietnam Conversational Commerce in Retail Shopping by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.1.2. Vietnam Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.1.3. Vietnam Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.1.4. Vietnam Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.2. Vietnam Conversational Commerce in Travel & Hospitality by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.2.1. Vietnam Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.2.2. Vietnam Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.2.3. Vietnam Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.2.4. Vietnam Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.3. Vietnam Conversational Commerce in Online Food Service by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.3.1. Vietnam Conversational Commerce in Online Food Service by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.3.2. Vietnam Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.3.3. Vietnam Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.3.4. Vietnam Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.4. Vietnam Conversational Commerce in Media and Entertainment by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.4.1. Vietnam Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.4.2. Vietnam Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.4.3. Vietnam Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.4.4. Vietnam Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.5. Vietnam Conversational Commerce in Healthcare and Wellness by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.5.1. Vietnam Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.5.2. Vietnam Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.5.3. Vietnam Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.5.4. Vietnam Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.6. Vietnam Conversational Commerce in Financial Services by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.6.1. Vietnam Conversational Commerce in Financial Services by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.6.2. Vietnam Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.6.3. Vietnam Conversational Commerce in Financial Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.6.4. Vietnam Conversational Commerce in Financial Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.7. Vietnam Conversational Commerce in Technology Products and Services by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.7.1. Vietnam Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.7.2. Vietnam Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.7.3. Vietnam Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.7.4. Vietnam Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.8. Vietnam Conversational Commerce in Other Sectors by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.8.1. Vietnam Conversational Commerce in Other Sectors by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.8.2. Vietnam Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.8.3. Vietnam Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.8.4. Vietnam Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 8. Vietnam Conversational Commerce Industry Market Size and Forecast by Organization Size 8.1. Vietnam Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028 8.2. Vietnam Conversational Commerce by Large Enterprise - Transaction Value Trend Analysis, 2019-2028 8.3. Vietnam Conversational Commerce by Medium-Sized Enterprise - Transaction Value Trend Analysis, 2019-2028 8.4. Vietnam Conversational Commerce by Small Enterprise - Transaction Value Trend Analysis, 2019-2028 9. Vietnam Total Spend on Conversational Commerce 10. Vietnam Conversational Commerce Industry Market Size and Forecast by Spend on Application, 2019-2028 10.1. Vietnam Conversational Commerce Market Share by Spend on Application (%), 2022 Vs. 2028 10.2. Vietnam Conversational Commerce Spend on Software Application - Transaction Value Trend Analysis, 2019-2028 10.3. Vietnam Conversational Commerce Payment Spend on IT Services - Transaction Value Trend Analysis, 2019-2028 10.4. Vietnam Conversational Commerce Spend on Consulting Services - Transaction Value Trend Analysis, 2019-2028 11. Vietnam Conversational Commerce Spend on Key Sectors, 2019-2028 11.1. Vietnam Conversational Commerce Spend on Key Sectors (%), 2022 Vs. 2028 11.2. Vietnam Conversational Commerce Spend on Retail Shopping - Transaction Value Trend Analysis, 2019-2028 11.3. Vietnam Conversational Commerce Spend on Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028 11.4. Vietnam Conversational Commerce Spend on Online Food Service - Transaction Value Trend Analysis, 2019-2028 11.5. Vietnam Conversational Commerce Spend on Media and Entertainment - Transaction Value Trend Analysis, 2019-2028 11.6. Vietnam Conversational Commerce Spend on Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028 11.7. Vietnam Conversational Commerce Spend on Financial Services - Transaction Value Trend Analysis, 2019-2028 11.8. Vietnam Conversational Commerce Spend on Technology Products and Services - Transaction Value Trend Analysis, 2019-2028 11.9. Vietnam Conversational Commerce Spend on Other Sectors - Transaction Value Trend Analysis, 2019-2028 12. Further Reading 12.1. About PayNXT360 12.2. Related Research
Table 1: Vietnam Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Table 2: Vietnam Conversational Commerce AI Based Virtual Assistants - Transaction Value (US$ Million), 2019-2028 Table 3: Vietnam Conversational Commerce Non-Intelligent Chatbot - Transaction Value (US$ Million), 2019-2028 Table 4: Vietnam Conversational Commerce AI Based Virtual Assistants - Transaction Volume (Million), 2019-2028 Table 5: Vietnam Conversational Commerce Non-Intelligent Chatbot - Transaction Volume (Million), 2019-2028 Table 6: Vietnam Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 7: Vietnam Conversational Commerce by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 8: Vietnam Conversational Commerce by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 9: Vietnam Conversational Commerce by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 10: Vietnam Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 11: Vietnam Conversational Commerce by Digital Voice Assistants - Transaction Volume (Million), 2019-2028 Table 12: Vietnam Conversational Commerce by OTT Messaging - Transaction Volume (Million), 2019-2028 Table 13: Vietnam Conversational Commerce by RCS Messaging - Transaction Volume (Million), 2019-2028 Table 14: Vietnam Conversational Commerce by Chatbots - Average Value Per Transaction (US$), 2019-2028 Table 15: Vietnam Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction (US$), 2019-2028 Table 16: Vietnam Conversational Commerce by OTT Messaging - Average Value Per Transaction (US$), 2019-2028 Table 17: Vietnam Conversational Commerce by RCS Messaging - Average Value Per Transaction (US$), 2019-2028 Table 18: Vietnam Conversational Commerce Chatbots by Web-Based - Transaction Value (US$ Million), 2019-2028 Table 19: Vietnam Conversational Commerce Chatbots by App-Based - Transaction Value (US$ Million), 2019-2028 Table 20: Vietnam Conversational Commerce Chatbots by Web-Based - Transaction Volume (Million), 2019-2028 Table 21: Vietnam Conversational Commerce Chatbots by App-Based - Transaction Volume (Million), 2019-2028 Table 22: Vietnam Conversational Commerce Chatbots by Web-Based - Average Value Per Transaction (US$), 2019-2028 Table 23: Vietnam Conversational Commerce Chatbots by App-Based - Average Value Per Transaction (US$), 2019-2028 Table 24: Vietnam Conversational Commerce by Retail Shopping - Transaction Value (US$ Million), 2019-2028 Table 25: Vietnam Conversational Commerce by Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Table 26: Vietnam Conversational Commerce by Online Food Service - Transaction Value (US$ Million), 2019-2028 Table 27: Vietnam Conversational Commerce by Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Table 28: Vietnam Conversational Commerce by Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Table 29: Vietnam Conversational Commerce by Financial Services - Transaction Value (US$ Million), 2019-2028 Table 30: Vietnam Conversational Commerce by Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Table 31: Vietnam Conversational Commerce by Other Sectors - Transaction Value (US$ Million), 2019-2028 Table 32: Vietnam Conversational Commerce in Retail Shopping by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 33: Vietnam Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 34: Vietnam Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 35: Vietnam Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 36: Vietnam Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 37: Vietnam Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 38: Vietnam Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 39: Vietnam Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 40: Vietnam Conversational Commerce in Online Food Service by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 41: Vietnam Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 42: Vietnam Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 43: Vietnam Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 44: Vietnam Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 45: Vietnam Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 46: Vietnam Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 47: Vietnam Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 48: Vietnam Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 49: Vietnam Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 50: Vietnam Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 51: Vietnam Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 52: Vietnam Conversational Commerce in Financial Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 53: Vietnam Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 54: Vietnam Conversational Commerce in Financial Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 55: Vietnam Conversational Commerce in Financial Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 56: Vietnam Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 57: Vietnam Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 58: Vietnam Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 59: Vietnam Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 60: Vietnam Conversational Commerce in Other Sectors by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 61: Vietnam Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 62: Vietnam Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 63: Vietnam Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 64: Vietnam Conversational Commerce by Large Enterprise - Transaction Value (US$ Million), 2019-2028 Table 65: Vietnam Conversational Commerce by Medium-Sized Enterprise - Transaction Value (US$ Million), 2019-2028 Table 66: Vietnam Conversational Commerce by Small Enterprise - Transaction Value (US$ Million), 2019-2028 Table 67: Vietnam Total Spend on Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Table 68: Vietnam Conversational Commerce Spend on Software Application - Transaction Value (US$ Million), 2019-2028 Table 69: Vietnam Conversational Commerce Spend on IT Services - Transaction Value (US$ Million), 2019-2028 Table 70: Vietnam Conversational Commerce Spend on Consulting Services - Transaction Value (US$ Million), 2019-2028 Table 71: Vietnam Conversational Commerce Spend on Retail Shopping - Transaction Value (US$ Million), 2019-2028 Table 72: Vietnam Conversational Commerce Spend on Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Table 73: Vietnam Conversational Commerce Spend on Online Food Service - Transaction Value (US$ Million), 2019-2028 Table 74: Vietnam Conversational Commerce Spend on Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Table 75: Vietnam Conversational Commerce Spend on Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Table 76: Vietnam Conversational Commerce Spend on Financial Services - Transaction Value (US$ Million), 2019-2028 Table 77: Vietnam Conversational Commerce Spend on Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Table 78: Vietnam Conversational Commerce Spend on Other Sectors - Transaction Value (US$ Million), 2019-2028
Figure 1: PayNXT360's Methodology Framework Figure 2: Vietnam Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Figure 3: Vietnam Conversational Commerce - Transaction Volume (Million), 2019-2028 Figure 4: Vietnam Conversational Commerce - Average Value Per Transaction Trend Analysis (US$), 2019-2028 Figure 5: Vietnam Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028 Figure 6: Vietnam Conversational Commerce AI Based Virtual Assistants - Transaction Value (US$ Million), 2019-2028 Figure 7: Vietnam Conversational Commerce Non-Intelligent Chatbot - Transaction Value (US$ Million), 2019-2028 Figure 8: Vietnam Conversational Commerce Market Share by Virtual Assistant Type Transaction Volume (%), 2022 Vs. 2028 Figure 9: Vietnam Conversational Commerce AI Based Virtual Assistants - Transaction Volume (Million), 2019-2028 Figure 10: Vietnam Conversational Commerce Non-Intelligent Chatbot - Transaction Volume (Million), 2019-2028 Figure 11: Vietnam Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028 Figure 12: Vietnam Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 13: Vietnam Conversational Commerce by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 14: Vietnam Conversational Commerce by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 15: Vietnam Conversational Commerce by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 16: Vietnam Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028 Figure 17: Vietnam Conversational Commerce by Chatbots - Transaction Volume (Million), 2019-2028 Figure 18: Vietnam Conversational Commerce by Digital Voice Assistants - Transaction Volume (Million), 2019-2028 Figure 19: Vietnam Conversational Commerce by OTT Messaging - Transaction Volume (Million), 2019-2028 Figure 20: Vietnam Conversational Commerce by RCS Messaging - Transaction Volume (Million), 2019-2028 Figure 21: Vietnam Conversational Commerce Chatbots - Average Value Per Transaction (US$), 2019-2028 Figure 22: Vietnam Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction (US$), 2019-2028 Figure 23: Vietnam Conversational Commerce by OTT Messaging - Average Value Per Transaction (US$), 2019-2028 Figure 24: Vietnam Conversational Commerce by RCS Messaging - Average Value Per Transaction (US$), 2019-2028 Figure 25: Vietnam Conversational Commerce Market Share by Chatbots Transaction Value (%), 2022 Vs. 2028 Figure 26: Vietnam Conversational Commerce Chatbots by Web-Based - Transaction Value (US$ Million), 2019-2028 Figure 27: Vietnam Conversational Commerce Chatbots by App-Based - Transaction Value (US$ Million), 2019-2028 Figure 28: Vietnam Conversational Commerce Volume Share by Chatbots Transaction (%), 2022 Vs. 2028 Figure 29: Vietnam Conversational Commerce Chatbots by Web-Based - Transaction Volume (Million), 2019-2028 Figure 30: Vietnam Conversational Commerce Chatbots by App-Based - Transaction Volume (Million), 2019-2028 Figure 31: Vietnam Conversational Commerce Chatbots by Web-Based - Average Value Per Transaction (US$), 2019-2028 Figure 32: Vietnam Conversational Commerce Chatbots by App-Based - Average Value Per Transaction (US$), 2019-2028 Figure 33: Vietnam Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028 Figure 34: Vietnam Conversational Commerce by Retail Shopping - Transaction Value (US$ Million), 2019-2028 Figure 35: Vietnam Conversational Commerce by Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Figure 36: Vietnam Conversational Commerce by Online Food Service - Transaction Value (US$ Million), 2019-2028 Figure 37: Vietnam Conversational Commerce by Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Figure 38: Vietnam Conversational Commerce by Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Figure 39: Vietnam Conversational Commerce by Financial Services - Transaction Value (US$ Million), 2019-2028 Figure 40: Vietnam Conversational Commerce by Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Figure 41: Vietnam Conversational Commerce by Other Sectors - Transaction Value (US$ Million), 2019-2028 Figure 42: Vietnam Conversational Commerce Market Share in Retail Shopping by Product Offering (%), 2022 Vs. 2028 Figure 43: Vietnam Conversational Commerce in Retail Shopping by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 44: Vietnam Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 45: Vietnam Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 46: Vietnam Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 47: Vietnam Conversational Commerce Market Share in Travel & Hospitality by Product Offering (%), 2022 Vs. 2028 Figure 48: Vietnam Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 49: Vietnam Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 50: Vietnam Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 51: Vietnam Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 52: Vietnam Conversational Commerce Market Share in Online Food Service by Product Offering (%), 2022 Vs. 2028 Figure 53: Vietnam Conversational Commerce in Online Food Service by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 54: Vietnam Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 55: Vietnam Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 56: Vietnam Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 57: Vietnam Conversational Commerce Market Share in Media and Entertainment by Product Offering (%), 2022 Vs. 2028 Figure 58: Vietnam Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 59: Vietnam Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 60: Vietnam Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 61: Vietnam Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 62: Vietnam Conversational Commerce Market Share in Healthcare and Wellness by Product Offering (%), 2022 Vs. 2028 Figure 63: Vietnam Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 64: Vietnam Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 65: Vietnam Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 66: Vietnam Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 67: Vietnam Conversational Commerce Market Share in Financial Services by Product Offering (%), 2022 Vs. 2028 Figure 68: Vietnam Conversational Commerce in Financial Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 69: Vietnam Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 70: Vietnam Conversational Commerce in Financial Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 71: Vietnam Conversational Commerce in Financial Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 72: Vietnam Conversational Commerce Market Share in Technology Products and Services by Product Offering (%), 2022 Vs. 2028 Figure 73: Vietnam Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 74: Vietnam Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 75: Vietnam Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 76: Vietnam Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 77: Vietnam Conversational Commerce Market Share in Other Sectors by Product Offering (%), 2022 Vs. 2028 Figure 78: Vietnam Conversational Commerce in Other Sectors by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 79: Vietnam Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 80: Vietnam Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 81: Vietnam Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 82: Vietnam Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028 Figure 83: Vietnam Conversational Commerce by Large Enterprise - Transaction Value (US$ Million), 2019-2028 Figure 84: Vietnam Conversational Commerce by Medium-Sized Enterprise - Transaction Value (US$ Million), 2019-2028 Figure 85: Vietnam Conversational Commerce by Small Enterprise - Transaction Value (US$ Million), 2019-2028 Figure 86: Vietnam Total Spend on Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Figure 87: Vietnam Conversational Commerce by Spend on Application Market Share (%), 2022 Vs. 2028 Figure 88: Vietnam Conversational Commerce Spend on Software Application - Transaction Value (US$ Million), 2019-2028 Figure 89: Vietnam Conversational Commerce Spend on IT Services - Transaction Value (US$ Million), 2019-2028 Figure 90: Vietnam Conversational Commerce Spend on Consulting Services - Transaction Value (US$ Million), 2019-2028 Figure 91: Vietnam Conversational Commerce Spend on Key Sectors - Transaction Value (%), 2022 Vs. 2028 Figure 92: Vietnam Conversational Commerce Spend on Retail Shopping - Transaction Value (US$ Million), 2019-2028 Figure 93: Vietnam Conversational Commerce Spend on Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Figure 94: Vietnam Conversational Commerce Spend on Online Food Service - Transaction Value (US$ Million), 2019-2028 Figure 95: Vietnam Conversational Commerce Spend on Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Figure 96: Vietnam Conversational Commerce Spend on Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Figure 97: Vietnam Conversational Commerce Spend on Financial Services - Transaction Value (US$ Million), 2019-2028 Figure 98: Vietnam Conversational Commerce Spend on Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Figure 99: Vietnam Conversational Commerce Spend on Other Sectors - Transaction Value (US$ Million), 2019-2028
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