According to PayNXT360, conversational commerce industry in Singapore is expected to grow by 26.6% on annual basis to reach US$3911.5 million in 2024. The conversational commerce industry is expected...
According to PayNXT360, conversational commerce industry in Singapore is expected to grow by 26.6% on annual basis to reach US$3911.5 million in 2024. The conversational commerce industry is expected to grow steadily over the forecast period, recording a CAGR of 20.9% during 2024-2029. The conversational commerce transaction value in the country will increase from US$3911.5 million in 2024 to reach US$10102.9 million by 2029. The future of conversational commerce in Singapore looks promising as businesses continue to innovate and adapt to consumer needs. Organizations can significantly improve customer engagement and drive sales growth by enhancing interactive experiences through messaging platforms, leveraging data for personalization, and adhering to regulatory frameworks. In summary, understanding the dynamics of conversational commerce is essential for senior executives looking to leverage this trend strategically. By focusing on key trends, recent innovations, collaborative strategies, and regulatory compliance, organizations can position themselves favourably within Singapore's competitive e-commerce landscape. Insight into Conversational Commerce in Singapore Conversational commerce rapidly evolves in Singapore, driven by technological advancements and changing consumer behaviours. Identify Key Trends Reshaping Conversational Commerce • Dominance of Messaging Apps: In Singapore, business communications are increasingly conducted through messaging platforms like WhatsApp and Facebook Messenger. These platforms enable brands to engage customers directly, facilitating real-time support and personalized shopping experiences. For instance, many local retailers utilize WhatsApp Business to manage customer inquiries and promote products through chat-based interactions. • Integration of Advanced Technologies: The adoption of AI-driven chatbots is becoming more prevalent in Singapore's conversational commerce landscape. These tools allow businesses to handle multiple customer inquiries simultaneously while providing personalized recommendations. Companies like Grab have implemented AI chatbots that assist users in navigating their extensive service offerings, enhancing the overall user experience. • Consumer Demand for Tailored Experiences: Singaporean consumers increasingly expect personalized interactions. Brands leverage data analytics to tailor their offerings based on individual preferences and behaviours. For example, e-commerce platforms that analyse user data can provide customized product suggestions, significantly improving engagement and conversion rates. Spotlight Recent Launches in Conversational Commerce • Enhancing E-commerce Capabilities: in 2024, Shopee launched new chat features that allow users to communicate directly with sellers through the platform. This integration makes it easier for users to purchase without leaving their favourite messaging apps. By doing so, it helps brands attract more customers and increase sales. • Personalized Banking Assistance: DBS Bank introduced an AI-powered chatbot to assist customers with banking inquiries. This initiative streamlines customer interactions and provides tailored financial advice based on user input, enhancing customer satisfaction and loyalty. Outline Strategic Collaborations Driving Growth • Integrating Advanced Solutions: Retailers collaborate with technology firms to enhance conversational commerce capabilities. For instance, partnerships with AI companies enable businesses to develop sophisticated chatbots that provide personalized customer service while streamlining operations. • Utilizing Influencer Marketing: Collaborations with key opinion leaders (KOLs) are becoming essential for brands looking to enhance their reach within conversational commerce. By partnering with popular influencers on social media platforms, brands can tap into established audiences and drive engagement through authentic recommendations. Examine Regulatory Considerations for Conversational Commerce • Navigating Legal Frameworks: Singaporean businesses must adhere to data protection regulations under the Personal Data Protection Act (PDPA). Compliance is crucial for maintaining consumer trust while utilizing conversational commerce tools that collect and process personal data. • Regulatory Oversight: The Advertising Standards Authority of Singapore (ASAS) oversees advertising practices that impact brands' communication through conversational commerce. Companies must ensure their marketing strategies comply with these regulations to avoid penalties and maintain credibility among consumers. This report provides a detailed data centric analysis of conversational commerce industry, covering market opportunities and risks. With over 50+ KPIs at country level, this report provides a comprehensive understanding of conversational commerce market dynamics, market size and forecast, and market share statistics. PayNXT360’s research methodology is based on industry best practices. Its unbiased analysis leverages a proprietary analytics platform to offer a detailed view on emerging business and investment market opportunities.
This report provides in-depth, data-centric analysis of conversational commerce in Singapore. Below is a summary of key market segments: Singapore Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators • Transaction Value • Transaction Volume • Average Value Per Transaction Singapore Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type • AI-Based Virtual Assistants • Non-Intelligent Chatbot Singapore Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type • Chatbots • Digital Voice Assistants • OTT Messaging • RCS Messaging Singapore Conversational Commerce Industry Market Size and Forecast by Chatbots • Web-Based • App-Based Singapore Conversational Commerce Industry Market Size and Forecast by Key Sectors • Retail Shopping • Travel & Hospitality • Online Food Service • Media and Entertainment • Healthcare and Wellness • Financial Services • Technology Products and Services • Other Sectors Singapore Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering • Retail Shopping * By Chatbots • Travel & Hospitality * By Chatbots • Online Food Service * By Chatbots • Media and Entertainment * By Chatbots • Healthcare and Wellness * By Chatbots • Financial Services * By Chatbots • Technology Products and Services * By Chatbots • Other Sectors * By Chatbots • Retail Shopping * By Digital Voice Assistants • Travel & Hospitality * By Digital Voice Assistants • Online Food Service * By Digital Voice Assistants • Media and Entertainment * By Digital Voice Assistants • Healthcare and Wellness * By Digital Voice Assistants • Financial Services * By Digital Voice Assistants • Technology Products and Services * By Digital Voice Assistants • Other Sectors * By Digital Voice Assistants • Retail Shopping * By OTT Messaging • Travel & Hospitality * By OTT Messaging • Online Food Service * By OTT Messaging • Media and Entertainment * By OTT Messaging • Healthcare and Wellness * By OTT Messaging • Financial Services * By OTT Messaging • Technology Products and Services * By OTT Messaging • Other Sectors * By OTT Messaging • Retail Shopping * By RCS Messaging • Travel & Hospitality * By RCS Messaging • Online Food Service * By RCS Messaging • Media and Entertainment * By RCS Messaging • Healthcare and Wellness * By RCS Messaging • Financial Services * By RCS Messaging • Technology Products and Services * By RCS Messaging • Other Sectors * By RCS Messaging Singapore Conversational Commerce Industry Market Size and Forecast by Organization Size • Large Enterprise • Medium-Sized Enterprise • Small Enterprise Singapore Total Spend on Conversational Commerce Market Singapore Conversational Commerce Industry Market Size and Forecast by Spend on Application • Software Application • IT Services • Consulting Services Singapore Conversational Commerce Spend on Key Sectors • Retail Shopping • Travel & Hospitality • Online Food Service • Media and Entertainment • Healthcare and Wellness • Financial Services • Technology Products and Services • Other Sectors
• In-depth Understanding of Singapore Conversational Commerce Market Dynamics: Understand market opportunities and key trends along with forecast in Singapore. • Insights into Opportunity by end-use sectors: Get market dynamics by end-use sectors to assess emerging opportunity across various end-use sectors. • Insights into Opportunity by products: Get market dynamics by key products of conversational commerce. • Develop Market Specific Strategies: Identify growth segments and target specific opportunities. • Develop proactive and lucrative business strategies through market intelligence and forward-looking analysis of conversational market opportunities in Singapore.
1. About this Report 1.1. Summary 1.2. Methodology 1.3. Conversational Commerce Definitions 1.4. Disclaimer 2. Singapore Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators 2.1. Singapore Conversational Commerce - Transaction Value Trend Analysis, 2019-2028 2.2. Singapore Conversational Commerce - Transaction Volume Trend Analysis, 2019-2028 2.3. Singapore Conversational Commerce - Average Value Per Transaction Trend Analysis, 2019-2028 3. Singapore Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type 3.1. Singapore Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028 3.1.1. Singapore Conversational Commerce AI-Based Virtual Assistants - Transaction Value Trend Analysis, 2019-2028 3.1.2. Singapore Conversational Commerce Non-Intelligent Chatbot - Transaction Value Trend Analysis, 2019-2028 3.2. Singapore Conversational Commerce Market Share by Virtual Assistant Type - Transaction Volume (%), 2022 Vs. 2028 3.2.1. Singapore Conversational Commerce AI-Based Virtual Assistants - Transaction Volume Trend Analysis, 2019-2028 3.2.2. Singapore Conversational Commerce Non-Intelligent Chatbot - Transaction Volume Trend Analysis, 2019-2028 4. Singapore Conversational Commerce Industry Market Size and Forecast by Product Offering 4.1. Singapore Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028 4.1.1. Singapore Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028 4.1.2. Singapore Conversational Commerce by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 4.1.3. Singapore Conversational Commerce by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 4.1.4. Singapore Conversational Commerce by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 4.2. Singapore Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028 4.2.1. Singapore Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028 4.2.2. Singapore Conversational Commerce by Digital Voice Assistants - Transaction Volume Trend Analysis, 2019-2028 4.2.3. Singapore Conversational Commerce by OTT Messaging - Transaction Volume Trend Analysis, 2019-2028 4.2.4. Singapore Conversational Commerce by RCS Messaging - Transaction Volume Trend Analysis, 2019-2028 4.3. Singapore Conversational Commerce by Product Offering Average Value Per Transaction (%), 2022 Vs. 2028 4.3.1. Singapore Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028 4.3.2. Singapore Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction Trend Analysis, 2019-2028 4.3.3. Singapore Conversational Commerce by OTT Messaging - Average Value Per Transaction Trend Analysis, 2019-2028 4.3.4. Singapore Conversational Commerce by RCS Messaging - Average Value Per Transaction Trend Analysis, 2019-2028 5. Singapore Conversational Commerce Industry Market Size and Forecast by Chatbots 5.1. Singapore Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028 5.1.1. Singapore Conversational Commerce Chatbots by Web-Based - Transaction Value Trend Analysis, 2019-2028 5.1.2. Singapore Conversational Commerce Chatbots by App-Based - Transaction Value Trend Analysis, 2019-2028 5.2. Singapore Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028 5.2.1. Singapore Conversational Commerce Chatbots by Web-Based - Transaction Volume Trend Analysis, 2019-2028 5.2.2. Singapore Conversational Commerce Chatbots by App-Based - Transaction Volume Trend Analysis, 2019-2028 5.3. Singapore Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028 5.3.1. Singapore Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028 5.3.2. Singapore Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028 6. Singapore Conversational Commerce Industry Market Size and Forecast by Sector 6.1. Singapore Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028 6.2. Singapore Conversational Commerce by Retail Shopping - Transaction Value Trend Analysis, 2019-2028 6.3. Singapore Conversational Commerce by Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028 6.4. Singapore Conversational Commerce by Online Food Service - Transaction Value Trend Analysis, 2019-2028 6.5. Singapore Conversational Commerce by Media and Entertainment - Transaction Value Trend Analysis, 2019-2028 6.6. Singapore Conversational Commerce by Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028 6.7. Singapore Conversational Commerce by Financial Services - Transaction Value Trend Analysis, 2019-2028 6.8. Singapore Conversational Commerce by Technology Products and Services - Transaction Value Trend Analysis, 2019-2028 6.9. Singapore Conversational Commerce by Other Sectors - Transaction Value Trend Analysis, 2019-2028 7. Singapore Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering 7.1. Singapore Conversational Commerce in Retail Shopping by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.1.1. Singapore Conversational Commerce in Retail Shopping by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.1.2. Singapore Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.1.3. Singapore Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.1.4. Singapore Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.2. Singapore Conversational Commerce in Travel & Hospitality by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.2.1. Singapore Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.2.2. Singapore Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.2.3. Singapore Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.2.4. Singapore Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.3. Singapore Conversational Commerce in Online Food Service by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.3.1. Singapore Conversational Commerce in Online Food Service by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.3.2. Singapore Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.3.3. Singapore Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.3.4. Singapore Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.4. Singapore Conversational Commerce in Media and Entertainment by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.4.1. Singapore Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.4.2. Singapore Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.4.3. Singapore Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.4.4. Singapore Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.5. Singapore Conversational Commerce in Healthcare and Wellness by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.5.1. Singapore Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.5.2. Singapore Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.5.3. Singapore Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.5.4. Singapore Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.6. Singapore Conversational Commerce in Financial Services by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.6.1. Singapore Conversational Commerce in Financial Services by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.6.2. Singapore Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.6.3. Singapore Conversational Commerce in Financial Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.6.4. Singapore Conversational Commerce in Financial Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.7. Singapore Conversational Commerce in Technology Products and Services by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.7.1. Singapore Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.7.2. Singapore Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.7.3. Singapore Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.7.4. Singapore Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 7.8. Singapore Conversational Commerce in Other Sectors by Product Offering - Transaction Value Trend Analysis, 2019-2028 7.8.1. Singapore Conversational Commerce in Other Sectors by Chatbots - Transaction Value Trend Analysis, 2019-2028 7.8.2. Singapore Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028 7.8.3. Singapore Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value Trend Analysis, 2019-2028 7.8.4. Singapore Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value Trend Analysis, 2019-2028 8. Singapore Conversational Commerce Industry Market Size and Forecast by Organization Size 8.1. Singapore Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028 8.2. Singapore Conversational Commerce by Large Enterprise - Transaction Value Trend Analysis, 2019-2028 8.3. Singapore Conversational Commerce by Medium-Sized Enterprise - Transaction Value Trend Analysis, 2019-2028 8.4. Singapore Conversational Commerce by Small Enterprise - Transaction Value Trend Analysis, 2019-2028 9. Singapore Total Spend on Conversational Commerce 10. Singapore Conversational Commerce Industry Market Size and Forecast by Spend on Application, 2019-2028 10.1. Singapore Conversational Commerce Market Share by Spend on Application (%), 2022 Vs. 2028 10.2. Singapore Conversational Commerce Spend on Software Application - Transaction Value Trend Analysis, 2019-2028 10.3. Singapore Conversational Commerce Payment Spend on IT Services - Transaction Value Trend Analysis, 2019-2028 10.4. Singapore Conversational Commerce Spend on Consulting Services - Transaction Value Trend Analysis, 2019-2028 11. Singapore Conversational Commerce Spend on Key Sectors, 2019-2028 11.1. Singapore Conversational Commerce Spend on Key Sectors (%), 2022 Vs. 2028 11.2. Singapore Conversational Commerce Spend on Retail Shopping - Transaction Value Trend Analysis, 2019-2028 11.3. Singapore Conversational Commerce Spend on Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028 11.4. Singapore Conversational Commerce Spend on Online Food Service - Transaction Value Trend Analysis, 2019-2028 11.5. Singapore Conversational Commerce Spend on Media and Entertainment - Transaction Value Trend Analysis, 2019-2028 11.6. Singapore Conversational Commerce Spend on Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028 11.7. Singapore Conversational Commerce Spend on Financial Services - Transaction Value Trend Analysis, 2019-2028 11.8. Singapore Conversational Commerce Spend on Technology Products and Services - Transaction Value Trend Analysis, 2019-2028 11.9. Singapore Conversational Commerce Spend on Other Sectors - Transaction Value Trend Analysis, 2019-2028 12. Further Reading 12.1. About PayNXT360 12.2. Related Research
Table 1: Singapore Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Table 2: Singapore Conversational Commerce AI Based Virtual Assistants - Transaction Value (US$ Million), 2019-2028 Table 3: Singapore Conversational Commerce Non-Intelligent Chatbot - Transaction Value (US$ Million), 2019-2028 Table 4: Singapore Conversational Commerce AI Based Virtual Assistants - Transaction Volume (Million), 2019-2028 Table 5: Singapore Conversational Commerce Non-Intelligent Chatbot - Transaction Volume (Million), 2019-2028 Table 6: Singapore Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 7: Singapore Conversational Commerce by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 8: Singapore Conversational Commerce by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 9: Singapore Conversational Commerce by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 10: Singapore Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 11: Singapore Conversational Commerce by Digital Voice Assistants - Transaction Volume (Million), 2019-2028 Table 12: Singapore Conversational Commerce by OTT Messaging - Transaction Volume (Million), 2019-2028 Table 13: Singapore Conversational Commerce by RCS Messaging - Transaction Volume (Million), 2019-2028 Table 14: Singapore Conversational Commerce by Chatbots - Average Value Per Transaction (US$), 2019-2028 Table 15: Singapore Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction (US$), 2019-2028 Table 16: Singapore Conversational Commerce by OTT Messaging - Average Value Per Transaction (US$), 2019-2028 Table 17: Singapore Conversational Commerce by RCS Messaging - Average Value Per Transaction (US$), 2019-2028 Table 18: Singapore Conversational Commerce Chatbots by Web-Based - Transaction Value (US$ Million), 2019-2028 Table 19: Singapore Conversational Commerce Chatbots by App-Based - Transaction Value (US$ Million), 2019-2028 Table 20: Singapore Conversational Commerce Chatbots by Web-Based - Transaction Volume (Million), 2019-2028 Table 21: Singapore Conversational Commerce Chatbots by App-Based - Transaction Volume (Million), 2019-2028 Table 22: Singapore Conversational Commerce Chatbots by Web-Based - Average Value Per Transaction (US$), 2019-2028 Table 23: Singapore Conversational Commerce Chatbots by App-Based - Average Value Per Transaction (US$), 2019-2028 Table 24: Singapore Conversational Commerce by Retail Shopping - Transaction Value (US$ Million), 2019-2028 Table 25: Singapore Conversational Commerce by Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Table 26: Singapore Conversational Commerce by Online Food Service - Transaction Value (US$ Million), 2019-2028 Table 27: Singapore Conversational Commerce by Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Table 28: Singapore Conversational Commerce by Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Table 29: Singapore Conversational Commerce by Financial Services - Transaction Value (US$ Million), 2019-2028 Table 30: Singapore Conversational Commerce by Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Table 31: Singapore Conversational Commerce by Other Sectors - Transaction Value (US$ Million), 2019-2028 Table 32: Singapore Conversational Commerce in Retail Shopping by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 33: Singapore Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 34: Singapore Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 35: Singapore Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 36: Singapore Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 37: Singapore Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 38: Singapore Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 39: Singapore Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 40: Singapore Conversational Commerce in Online Food Service by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 41: Singapore Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 42: Singapore Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 43: Singapore Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 44: Singapore Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 45: Singapore Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 46: Singapore Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 47: Singapore Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 48: Singapore Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 49: Singapore Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 50: Singapore Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 51: Singapore Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 52: Singapore Conversational Commerce in Financial Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 53: Singapore Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 54: Singapore Conversational Commerce in Financial Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 55: Singapore Conversational Commerce in Financial Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 56: Singapore Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 57: Singapore Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 58: Singapore Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 59: Singapore Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 60: Singapore Conversational Commerce in Other Sectors by Chatbots - Transaction Value (US$ Million), 2019-2028 Table 61: Singapore Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Table 62: Singapore Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Table 63: Singapore Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Table 64: Singapore Conversational Commerce by Large Enterprise - Transaction Value (US$ Million), 2019-2028 Table 65: Singapore Conversational Commerce by Medium-Sized Enterprise - Transaction Value (US$ Million), 2019-2028 Table 66: Singapore Conversational Commerce by Small Enterprise - Transaction Value (US$ Million), 2019-2028 Table 67: Singapore Total Spend on Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Table 68: Singapore Conversational Commerce Spend on Software Application - Transaction Value (US$ Million), 2019-2028 Table 69: Singapore Conversational Commerce Spend on IT Services - Transaction Value (US$ Million), 2019-2028 Table 70: Singapore Conversational Commerce Spend on Consulting Services - Transaction Value (US$ Million), 2019-2028 Table 71: Singapore Conversational Commerce Spend on Retail Shopping - Transaction Value (US$ Million), 2019-2028 Table 72: Singapore Conversational Commerce Spend on Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Table 73: Singapore Conversational Commerce Spend on Online Food Service - Transaction Value (US$ Million), 2019-2028 Table 74: Singapore Conversational Commerce Spend on Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Table 75: Singapore Conversational Commerce Spend on Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Table 76: Singapore Conversational Commerce Spend on Financial Services - Transaction Value (US$ Million), 2019-2028 Table 77: Singapore Conversational Commerce Spend on Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Table 78: Singapore Conversational Commerce Spend on Other Sectors - Transaction Value (US$ Million), 2019-2028
Figure 1: PayNXT360's Methodology Framework Figure 2: Singapore Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Figure 3: Singapore Conversational Commerce - Transaction Volume (Million), 2019-2028 Figure 4: Singapore Conversational Commerce - Average Value Per Transaction Trend Analysis (US$), 2019-2028 Figure 5: Singapore Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028 Figure 6: Singapore Conversational Commerce AI Based Virtual Assistants - Transaction Value (US$ Million), 2019-2028 Figure 7: Singapore Conversational Commerce Non-Intelligent Chatbot - Transaction Value (US$ Million), 2019-2028 Figure 8: Singapore Conversational Commerce Market Share by Virtual Assistant Type Transaction Volume (%), 2022 Vs. 2028 Figure 9: Singapore Conversational Commerce AI Based Virtual Assistants - Transaction Volume (Million), 2019-2028 Figure 10: Singapore Conversational Commerce Non-Intelligent Chatbot - Transaction Volume (Million), 2019-2028 Figure 11: Singapore Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028 Figure 12: Singapore Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 13: Singapore Conversational Commerce by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 14: Singapore Conversational Commerce by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 15: Singapore Conversational Commerce by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 16: Singapore Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028 Figure 17: Singapore Conversational Commerce by Chatbots - Transaction Volume (Million), 2019-2028 Figure 18: Singapore Conversational Commerce by Digital Voice Assistants - Transaction Volume (Million), 2019-2028 Figure 19: Singapore Conversational Commerce by OTT Messaging - Transaction Volume (Million), 2019-2028 Figure 20: Singapore Conversational Commerce by RCS Messaging - Transaction Volume (Million), 2019-2028 Figure 21: Singapore Conversational Commerce Chatbots - Average Value Per Transaction (US$), 2019-2028 Figure 22: Singapore Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction (US$), 2019-2028 Figure 23: Singapore Conversational Commerce by OTT Messaging - Average Value Per Transaction (US$), 2019-2028 Figure 24: Singapore Conversational Commerce by RCS Messaging - Average Value Per Transaction (US$), 2019-2028 Figure 25: Singapore Conversational Commerce Market Share by Chatbots Transaction Value (%), 2022 Vs. 2028 Figure 26: Singapore Conversational Commerce Chatbots by Web-Based - Transaction Value (US$ Million), 2019-2028 Figure 27: Singapore Conversational Commerce Chatbots by App-Based - Transaction Value (US$ Million), 2019-2028 Figure 28: Singapore Conversational Commerce Volume Share by Chatbots Transaction (%), 2022 Vs. 2028 Figure 29: Singapore Conversational Commerce Chatbots by Web-Based - Transaction Volume (Million), 2019-2028 Figure 30: Singapore Conversational Commerce Chatbots by App-Based - Transaction Volume (Million), 2019-2028 Figure 31: Singapore Conversational Commerce Chatbots by Web-Based - Average Value Per Transaction (US$), 2019-2028 Figure 32: Singapore Conversational Commerce Chatbots by App-Based - Average Value Per Transaction (US$), 2019-2028 Figure 33: Singapore Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028 Figure 34: Singapore Conversational Commerce by Retail Shopping - Transaction Value (US$ Million), 2019-2028 Figure 35: Singapore Conversational Commerce by Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Figure 36: Singapore Conversational Commerce by Online Food Service - Transaction Value (US$ Million), 2019-2028 Figure 37: Singapore Conversational Commerce by Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Figure 38: Singapore Conversational Commerce by Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Figure 39: Singapore Conversational Commerce by Financial Services - Transaction Value (US$ Million), 2019-2028 Figure 40: Singapore Conversational Commerce by Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Figure 41: Singapore Conversational Commerce by Other Sectors - Transaction Value (US$ Million), 2019-2028 Figure 42: Singapore Conversational Commerce Market Share in Retail Shopping by Product Offering (%), 2022 Vs. 2028 Figure 43: Singapore Conversational Commerce in Retail Shopping by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 44: Singapore Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 45: Singapore Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 46: Singapore Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 47: Singapore Conversational Commerce Market Share in Travel & Hospitality by Product Offering (%), 2022 Vs. 2028 Figure 48: Singapore Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 49: Singapore Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 50: Singapore Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 51: Singapore Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 52: Singapore Conversational Commerce Market Share in Online Food Service by Product Offering (%), 2022 Vs. 2028 Figure 53: Singapore Conversational Commerce in Online Food Service by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 54: Singapore Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 55: Singapore Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 56: Singapore Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 57: Singapore Conversational Commerce Market Share in Media and Entertainment by Product Offering (%), 2022 Vs. 2028 Figure 58: Singapore Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 59: Singapore Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 60: Singapore Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 61: Singapore Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 62: Singapore Conversational Commerce Market Share in Healthcare and Wellness by Product Offering (%), 2022 Vs. 2028 Figure 63: Singapore Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 64: Singapore Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 65: Singapore Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 66: Singapore Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 67: Singapore Conversational Commerce Market Share in Financial Services by Product Offering (%), 2022 Vs. 2028 Figure 68: Singapore Conversational Commerce in Financial Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 69: Singapore Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 70: Singapore Conversational Commerce in Financial Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 71: Singapore Conversational Commerce in Financial Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 72: Singapore Conversational Commerce Market Share in Technology Products and Services by Product Offering (%), 2022 Vs. 2028 Figure 73: Singapore Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 74: Singapore Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 75: Singapore Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 76: Singapore Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 77: Singapore Conversational Commerce Market Share in Other Sectors by Product Offering (%), 2022 Vs. 2028 Figure 78: Singapore Conversational Commerce in Other Sectors by Chatbots - Transaction Value (US$ Million), 2019-2028 Figure 79: Singapore Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028 Figure 80: Singapore Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value (US$ Million), 2019-2028 Figure 81: Singapore Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value (US$ Million), 2019-2028 Figure 82: Singapore Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028 Figure 83: Singapore Conversational Commerce by Large Enterprise - Transaction Value (US$ Million), 2019-2028 Figure 84: Singapore Conversational Commerce by Medium-Sized Enterprise - Transaction Value (US$ Million), 2019-2028 Figure 85: Singapore Conversational Commerce by Small Enterprise - Transaction Value (US$ Million), 2019-2028 Figure 86: Singapore Total Spend on Conversational Commerce - Transaction Value (US$ Million), 2019-2028 Figure 87: Singapore Conversational Commerce by Spend on Application Market Share (%), 2022 Vs. 2028 Figure 88: Singapore Conversational Commerce Spend on Software Application - Transaction Value (US$ Million), 2019-2028 Figure 89: Singapore Conversational Commerce Spend on IT Services - Transaction Value (US$ Million), 2019-2028 Figure 90: Singapore Conversational Commerce Spend on Consulting Services - Transaction Value (US$ Million), 2019-2028 Figure 91: Singapore Conversational Commerce Spend on Key Sectors - Transaction Value (%), 2022 Vs. 2028 Figure 92: Singapore Conversational Commerce Spend on Retail Shopping - Transaction Value (US$ Million), 2019-2028 Figure 93: Singapore Conversational Commerce Spend on Travel & Hospitality - Transaction Value (US$ Million), 2019-2028 Figure 94: Singapore Conversational Commerce Spend on Online Food Service - Transaction Value (US$ Million), 2019-2028 Figure 95: Singapore Conversational Commerce Spend on Media and Entertainment - Transaction Value (US$ Million), 2019-2028 Figure 96: Singapore Conversational Commerce Spend on Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028 Figure 97: Singapore Conversational Commerce Spend on Financial Services - Transaction Value (US$ Million), 2019-2028 Figure 98: Singapore Conversational Commerce Spend on Technology Products and Services - Transaction Value (US$ Million), 2019-2028 Figure 99: Singapore Conversational Commerce Spend on Other Sectors - Transaction Value (US$ Million), 2019-2028
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