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Africa and Middle East Conversational Commerce Market Intelligence and Future Growth Dynamics Databook

Africa and Middle East Conversational Commerce Market Intelligence and Future Growth Dynamics Databook

According to PayNXT360, conversational commerce industry in Africa and Middle East is expected to grow by 23.9% on annual basis to reach US$25989.7 million in 2024. The conversational commerce indust...

Africa and Middle East Conversational Commerce Market Intelligence and Future Growth Dynamics Databook – 75+ KPIs on Conversational Commerce Trends by End-Use Sectors, Operational KPIs, Product Offering, and Spend By Application - Q3 2024 Update
Summary
According to PayNXT360, conversational commerce industry in Africa and Middle East is expected to grow by 23.9% on annual basis to reach US$25989.7 million in 2024.

The conversational commerce industry is expected to grow steadily over the forecast period, recording a CAGR of 18.2% during 2024-2029. The conversational commerce transaction value in the region will increase from US$25989.7 million in 2024 to reach US$60.1 billion by 2029.

The future of conversational commerce in Africa and the Middle East looks promising as businesses continue to innovate and adapt to consumer needs. Organizations can significantly improve customer engagement and drive sales growth by enhancing interactive experiences through messaging platforms, leveraging data for personalization, and adhering to regulatory frameworks.

In summary, understanding the dynamics of conversational commerce is essential for senior executives looking to leverage this trend strategically. By focusing on key trends, recent innovations, collaborative strategies, and regulatory compliance, organizations can position themselves favourably within the competitive e-commerce landscape of the Africa & Middle East region.

Insight into Conversational Commerce in the Africa & Middle East Region

Conversational commerce is rapidly transforming the African and Middle East (AME) retail landscape, driven by technological advancements and changing consumer behaviours. 

Identify Key Trends Reshaping Conversational Commerce

• Widespread Use of Messaging Apps: In the AME region, messaging platforms such as WhatsApp, Facebook Messenger, and Telegram are increasingly utilized for business interactions. These platforms facilitate real-time communication between brands and consumers, enabling immediate support and personalized shopping experiences. For instance, Jumia, a leading African e-commerce platform, uses WhatsApp to manage customer inquiries and streamline order processes.

• Integration of Advanced Technologies: The adoption of AI-driven chatbots is becoming prevalent in the AME conversational commerce landscape. These tools allow businesses to handle multiple customer inquiries simultaneously while providing personalized recommendations. Companies like Etisalat in the UAE employ AI chatbots to assist users with service inquiries and account management, improving operational efficiency and customer satisfaction.

• Consumer Demand for Tailored Experiences: Consumers in the AME region increasingly expect personalized interactions. Brands leverage data analytics to tailor their offerings based on individual preferences and behaviours. For example, Noon, an e-commerce platform in the UAE, analyses user data to provide customized product suggestions and targeted promotions, significantly enhancing user engagement.

• Integration of Shopping Features in Social Media: Social media platforms are becoming essential channels for conversational commerce. Integrating shopping features within platforms like Instagram and TikTok allows users to interact with brands and purchase directly through these channels. This trend is evident as brands leverage social media to engage customers through direct messaging and interactive content.

Spotlight Recent Launches in Conversational Commerce

• Enhancing Customer Interaction: WhatsApp Business has grown significantly in the AME region. Businesses are increasingly adopting this platform for customer service, marketing campaigns, and direct sales. The introduction of features like Click-to-WhatsApp allows companies to create interactive experiences that seamlessly guide customers through purchasing processes.

• Improving Engagement: in 2024, Gupshup launched advanced conversational AI capabilities tailored for businesses in the AME region. These solutions enable companies to deploy chatbots that understand local languages and dialects, making customer interactions more accessible and personalized.

• Streamlining Customer Service: Carrefour introduced an AI-powered chatbot designed to assist customers with product inquiries and order tracking across its stores in the Middle East. This initiative streamlines customer interactions and provides tailored recommendations based on user input.

Outline Strategic Collaborations Driving Growth

• Integrating Advanced Solutions: Retailers increasingly collaborate with technology firms to enhance conversational commerce capabilities. Partnerships with AI companies enable businesses to develop sophisticated chatbots that provide personalized customer service while streamlining operations. Companies like M-Pesa have partnered with various tech firms to enhance their digital payment systems with conversational capabilities.

• Utilizing Influencer Marketing: Collaborations with key opinion leaders (KOLs) are becoming essential for brands looking to enhance their reach within conversational commerce. By partnering with popular influencers on social media platforms, brands can tap into established audiences and drive engagement through authentic recommendations.

Examine Regulatory Considerations for Conversational Commerce

• Navigating Legal Frameworks: Businesses in the AME region must adhere to various data protection regulations depending on their country of operation. For instance, the UAE has implemented strict data protection laws that require companies to secure consumer data while utilizing conversational commerce tools that collect personal information.

• Regulatory Oversight: Government agencies oversee advertising practices in many AME countries and ensure compliance with local laws. Companies must ensure their marketing strategies comply with these regulations to avoid penalties and maintain credibility among consumers.

This report provides a detailed data centric analysis of conversational commerce industry, covering market opportunities and risks. With over 50+ KPIs at country level, this report provides a comprehensive understanding of conversational commerce market dynamics, market size and forecast, and market share statistics.

PayNXT360’s research methodology is based on industry best practices. Its unbiased analysis leverages a proprietary analytics platform to offer a detailed view on emerging business and investment market opportunities.

This tittle is a bundled offering provides detailed 8 reports, covering regional insights along with data centric analysis at regional and country level:

1. Africa & Middle East Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
2. Egypt Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
3. Israel Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
4. Nigeria Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
5. Saudi Arabia Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
6. South Africa Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
7. Turkey Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
8. United Arab Emirates Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
Scope
This title from PayNXT360 is a bundled offering, combining 8 reports (624 tables and 792 charts). 

Country reports in this bundled offering provide in-depth analysis of Conversational Commerce industry. Below is a summary of key market segments offered at country level:

This report provides in-depth, data-centric analysis of conversational commerce. Below is a summary of key market segments:

Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators
• Transaction Value
• Transaction Volume
• Average Value Per Transaction

Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type
• AI-Based Virtual Assistants
• Non-Intelligent Chatbot

Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type
• Chatbots
• Digital Voice Assistants
• OTT Messaging
• RCS Messaging

Conversational Commerce Industry Market Size and Forecast by Chatbots
• Web-Based
• App-Based

Conversational Commerce Industry Market Size and Forecast by Key Sectors
• Retail Shopping
• Travel & Hospitality
• Online Food Service
• Media and Entertainment
• Healthcare and Wellness
• Financial Services
• Technology Products and Services
• Other Sectors

Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering
• Retail Shopping * By Chatbots
• Travel & Hospitality * By Chatbots
• Online Food Service * By Chatbots
• Media and Entertainment * By Chatbots
• Healthcare and Wellness * By Chatbots
• Financial Services * By Chatbots
• Technology Products and Services * By Chatbots
• Other Sectors * By Chatbots

• Retail Shopping * By Digital Voice Assistants
• Travel & Hospitality * By Digital Voice Assistants
• Online Food Service * By Digital Voice Assistants
• Media and Entertainment * By Digital Voice Assistants
• Healthcare and Wellness * By Digital Voice Assistants
• Financial Services * By Digital Voice Assistants
• Technology Products and Services * By Digital Voice Assistants
• Other Sectors * By Digital Voice Assistants

• Retail Shopping * By OTT Messaging
• Travel & Hospitality * By OTT Messaging
• Online Food Service * By OTT Messaging
• Media and Entertainment * By OTT Messaging
• Healthcare and Wellness * By OTT Messaging
• Financial Services * By OTT Messaging
• Technology Products and Services * By OTT Messaging
• Other Sectors * By OTT Messaging

• Retail Shopping * By RCS Messaging
• Travel & Hospitality * By RCS Messaging
• Online Food Service * By RCS Messaging
• Media and Entertainment * By RCS Messaging
• Healthcare and Wellness * By RCS Messaging
• Financial Services * By RCS Messaging
• Technology Products and Services * By RCS Messaging
• Other Sectors * By RCS Messaging

Conversational Commerce Industry Market Size and Forecast by Organization Size
• Large Enterprise
• Medium-Sized Enterprise 
• Small Enterprise

Total Spend on Conversational Commerce Market

Conversational Commerce Industry Market Size and Forecast by Spend on Application
• Software Application
• IT Services
• Consulting Services

Conversational Commerce Spend on Key Sectors
• Retail Shopping
• Travel & Hospitality
• Online Food Service
• Media and Entertainment
• Healthcare and Wellness
• Financial Services
• Technology Products and Services
• Other Sectors
Reason to buy
• In-depth Understanding of Africa & Middle East Conversational Commerce Market Dynamics: Understand market opportunities and key trends along with forecast in Africa & Middle East. 
• Insights into Opportunity by end-use sectors: Get market dynamics by end-use sectors to assess emerging opportunity across various end-use sectors.
• Insights into Opportunity by products: Get market dynamics by key products of conversational commerce.
• Develop Market Specific Strategies: Identify growth segments and target specific opportunities. 
• Develop proactive and lucrative business strategies through market intelligence and forward-looking analysis of conversational market opportunities in Africa & Middle East.
Table of Contents
 This tittle is a bundled offering provides detailed 8 reports, covering regional insights along with data centric analysis at regional and country level:

1. Africa & Middle East Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
2. Egypt Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
3. Israel Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
4. Nigeria Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
5. Saudi Arabia Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
6. South Africa Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
7. Turkey Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
8. United Arab Emirates Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)

All the regional and country sections above follow the following table of contents covering 57 charts and 44 tables for each country / region:

1. About this Report
1.1. Summary
1.2. Methodology
1.3. Conversational Commerce Definitions
1.4. Disclaimer

2. Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators
2.1. Conversational Commerce - Transaction Value Trend Analysis, 2019-2028
2.2. Conversational Commerce - Transaction Volume Trend Analysis, 2019-2028
2.3. Conversational Commerce - Average Value Per Transaction Trend Analysis, 2019-2028

3. Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type
3.1. Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028
3.1.1. Conversational Commerce AI-Based Virtual Assistants - Transaction Value Trend Analysis, 2019-2028
3.1.2. Conversational Commerce Non-Intelligent Chatbot - Transaction Value Trend Analysis, 2019-2028
3.2. Conversational Commerce Market Share by Virtual Assistant Type - Transaction Volume (%), 2022 Vs. 2028
3.2.1. Conversational Commerce AI-Based Virtual Assistants - Transaction Volume Trend Analysis, 2019-2028
3.2.2. Conversational Commerce Non-Intelligent Chatbot - Transaction Volume Trend Analysis, 2019-2028

4. Conversational Commerce Industry Market Size and Forecast by Product Offering
4.1. Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028
4.1.1. Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028
4.1.2. Conversational Commerce by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
4.1.3. Conversational Commerce by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
4.1.4. Conversational Commerce by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
4.2. Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028
4.2.1. Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028
4.2.2. Conversational Commerce by Digital Voice Assistants - Transaction Volume Trend Analysis, 2019-2028
4.2.3. Conversational Commerce by OTT Messaging - Transaction Volume Trend Analysis, 2019-2028
4.2.4. Conversational Commerce by RCS Messaging - Transaction Volume Trend Analysis, 2019-2028
4.3. Conversational Commerce by Product Offering Average Value Per Transaction (%), 2022 Vs. 2028
4.3.1. Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028
4.3.2. Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction Trend Analysis, 2019-2028
4.3.3. Conversational Commerce by OTT Messaging - Average Value Per Transaction Trend Analysis, 2019-2028
4.3.4. Conversational Commerce by RCS Messaging - Average Value Per Transaction Trend Analysis, 2019-2028

5. Conversational Commerce Industry Market Size and Forecast by Chatbots
5.1. Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028
5.1.1. Conversational Commerce Chatbots by Web-Based - Transaction Value Trend Analysis, 2019-2028
5.1.2. Conversational Commerce Chatbots by App-Based - Transaction Value Trend Analysis, 2019-2028
5.2. Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028
5.2.1. Conversational Commerce Chatbots by Web-Based - Transaction Volume Trend Analysis, 2019-2028
5.2.2. Conversational Commerce Chatbots by App-Based - Transaction Volume Trend Analysis, 2019-2028
5.3. Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028
5.3.1. Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028
5.3.2. Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028

6. Conversational Commerce Industry Market Size and Forecast by Sector
6.1. Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028
6.2. Conversational Commerce by Retail Shopping - Transaction Value Trend Analysis, 2019-2028
6.3. Conversational Commerce by Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028
6.4. Conversational Commerce by Online Food Service - Transaction Value Trend Analysis, 2019-2028
6.5. Conversational Commerce by Media and Entertainment - Transaction Value Trend Analysis, 2019-2028
6.6. Conversational Commerce by Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028
6.7. Conversational Commerce by Financial Services - Transaction Value Trend Analysis, 2019-2028
6.8. Conversational Commerce by Technology Products and Services - Transaction Value Trend Analysis, 2019-2028
6.9. Conversational Commerce by Other Sectors - Transaction Value Trend Analysis, 2019-2028

7. Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering
7.1. Conversational Commerce in Retail Shopping by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.1.1. Conversational Commerce in Retail Shopping by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.1.2. Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.1.3. Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.1.4. Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.2. Conversational Commerce in Travel & Hospitality by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.2.1. Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.2.2. Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.2.3. Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.2.4. Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.3. Conversational Commerce in Online Food Service by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.3.1. Conversational Commerce in Online Food Service by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.3.2. Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.3.3. Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.3.4. Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.4. Conversational Commerce in Media and Entertainment by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.4.1. Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.4.2. Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.4.3. Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.4.4. Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.5. Conversational Commerce in Healthcare and Wellness by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.5.1. Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.5.2. Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.5.3. Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.5.4. Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.6. Conversational Commerce in Financial Services by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.6.1. Conversational Commerce in Financial Services by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.6.2. Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.6.3. Conversational Commerce in Financial Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.6.4. Conversational Commerce in Financial Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.7. Conversational Commerce in Technology Products and Services by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.7.1. Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.7.2. Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.7.3. Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.7.4. Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.8. Conversational Commerce in Other Sectors by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.8.1. Conversational Commerce in Other Sectors by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.8.2. Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.8.3. Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.8.4. Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value Trend Analysis, 2019-2028

8. Conversational Commerce Industry Market Size and Forecast by Organization Size
8.1. Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028
8.2. Conversational Commerce by Large Enterprise - Transaction Value Trend Analysis, 2019-2028
8.3. Conversational Commerce by Medium-Sized Enterprise - Transaction Value Trend Analysis, 2019-2028
8.4. Conversational Commerce by Small Enterprise - Transaction Value Trend Analysis, 2019-2028

9. Total Spend on Conversational Commerce

10. Conversational Commerce Industry Market Size and Forecast by Spend on Application, 2019-2028
10.1. Conversational Commerce Market Share by Spend on Application (%), 2022 Vs. 2028
10.2. Conversational Commerce Spend on Software Application - Transaction Value Trend Analysis, 2019-2028
10.3. Conversational Commerce Payment Spend on IT Services - Transaction Value Trend Analysis, 2019-2028
10.4. Conversational Commerce Spend on Consulting Services - Transaction Value Trend Analysis, 2019-2028

11. Conversational Commerce Spend on Key Sectors, 2019-2028
11.1. Conversational Commerce Spend on Key Sectors (%), 2022 Vs. 2028
11.2. Conversational Commerce Spend on Retail Shopping - Transaction Value Trend Analysis, 2019-2028
11.3. Conversational Commerce Spend on Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028
11.4. Conversational Commerce Spend on Online Food Service - Transaction Value Trend Analysis, 2019-2028
11.5. Conversational Commerce Spend on Media and Entertainment - Transaction Value Trend Analysis, 2019-2028
11.6. Conversational Commerce Spend on Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028
11.7. Conversational Commerce Spend on Financial Services - Transaction Value Trend Analysis, 2019-2028
11.8. Conversational Commerce Spend on Technology Products and Services - Transaction Value Trend Analysis, 2019-2028
11.9. Conversational Commerce Spend on Other Sectors - Transaction Value Trend Analysis, 2019-2028

12. Further Reading
12.1. About PayNXT360
12.2. Related Research
List Of Table
All country reports mentioned above will have the following tables:

Table 1: Conversational Commerce - Transaction Value (US$ Million), 2019-2028
Table 2: Conversational Commerce AI Based Virtual Assistants - Transaction Value (US$ Million), 2019-2028
Table 3: Conversational Commerce Non-Intelligent Chatbot - Transaction Value (US$ Million), 2019-2028
Table 4: Conversational Commerce AI Based Virtual Assistants - Transaction Volume (Million), 2019-2028
Table 5: Conversational Commerce Non-Intelligent Chatbot - Transaction Volume (Million), 2019-2028
Table 6: Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 7: Conversational Commerce by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 8: Conversational Commerce by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 9: Conversational Commerce by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 10: Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 11: Conversational Commerce by Digital Voice Assistants - Transaction Volume (Million), 2019-2028
Table 12: Conversational Commerce by OTT Messaging - Transaction Volume (Million), 2019-2028
Table 13: Conversational Commerce by RCS Messaging - Transaction Volume (Million), 2019-2028
Table 14: Conversational Commerce by Chatbots - Average Value Per Transaction (US$), 2019-2028
Table 15: Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction (US$), 2019-2028
Table 16: Conversational Commerce by OTT Messaging - Average Value Per Transaction (US$), 2019-2028
Table 17: Conversational Commerce by RCS Messaging - Average Value Per Transaction (US$), 2019-2028
Table 18: Conversational Commerce Chatbots by Web-Based - Transaction Value (US$ Million), 2019-2028
Table 19: Conversational Commerce Chatbots by App-Based - Transaction Value (US$ Million), 2019-2028
Table 20: Conversational Commerce Chatbots by Web-Based - Transaction Volume (Million), 2019-2028
Table 21: Conversational Commerce Chatbots by App-Based - Transaction Volume (Million), 2019-2028
Table 22: Conversational Commerce Chatbots by Web-Based - Average Value Per Transaction (US$), 2019-2028
Table 23: Conversational Commerce Chatbots by App-Based - Average Value Per Transaction (US$), 2019-2028
Table 24: Conversational Commerce by Retail Shopping - Transaction Value (US$ Million), 2019-2028
Table 25: Conversational Commerce by Travel & Hospitality - Transaction Value (US$ Million), 2019-2028
Table 26: Conversational Commerce by Online Food Service - Transaction Value (US$ Million), 2019-2028
Table 27: Conversational Commerce by Media and Entertainment - Transaction Value (US$ Million), 2019-2028
Table 28: Conversational Commerce by Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028
Table 29: Conversational Commerce by Financial Services - Transaction Value (US$ Million), 2019-2028
Table 30: Conversational Commerce by Technology Products and Services - Transaction Value (US$ Million), 2019-2028
Table 31: Conversational Commerce by Other Sectors - Transaction Value (US$ Million), 2019-2028
Table 32: Conversational Commerce in Retail Shopping by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 33: Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 34: Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 35: Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 36: Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 37: Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 38: Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 39: Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 40: Conversational Commerce in Online Food Service by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 41: Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 42: Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 43: Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 44: Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 45: Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 46: Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 47: Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 48: Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 49: Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 50: Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 51: Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 52: Conversational Commerce in Financial Services by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 53: Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 54: Conversational Commerce in Financial Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 55: Conversational Commerce in Financial Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 56: Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 57: Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 58: Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 59: Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 60: Conversational Commerce in Other Sectors by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 61: Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 62: Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 63: Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 64: Conversational Commerce by Large Enterprise - Transaction Value (US$ Million), 2019-2028
Table 65: Conversational Commerce by Medium-Sized Enterprise - Transaction Value (US$ Million), 2019-2028
Table 66: Conversational Commerce by Small Enterprise - Transaction Value (US$ Million), 2019-2028
Table 67: Total Spend on Conversational Commerce - Transaction Value (US$ Million), 2019-2028
Table 68: Conversational Commerce Spend on Software Application - Transaction Value (US$ Million), 2019-2028
Table 69: Conversational Commerce Spend on IT Services - Transaction Value (US$ Million), 2019-2028
Table 70: Conversational Commerce Spend on Consulting Services - Transaction Value (US$ Million), 2019-2028
Table 71: Conversational Commerce Spend on Retail Shopping - Transaction Value (US$ Million), 2019-2028
Table 72: Conversational Commerce Spend on Travel & Hospitality - Transaction Value (US$ Million), 2019-2028
Table 73: Conversational Commerce Spend on Online Food Service - Transaction Value (US$ Million), 2019-2028
Table 74: Conversational Commerce Spend on Media and Entertainment - Transaction Value (US$ Million), 2019-2028
Table 75: Conversational Commerce Spend on Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028
Table 76: Conversational Commerce Spend on Financial Services - Transaction Value (US$ Million), 2019-2028
Table 77: Conversational Commerce Spend on Technology Products and Services - Transaction Value (US$ Million), 2019-2028
Table 78: Conversational Commerce Spend on Other Sectors - Transaction Value (US$ Million), 2019-2028
List of figures
All country reports mentioned above will have the following figures:

Figure 1: PayNXT360's Methodology Framework
Figure 2: Conversational Commerce - Transaction Value (US$ Million), 2019-2028
Figure 3: Conversational Commerce - Transaction Volume (Million), 2019-2028
Figure 4: Conversational Commerce - Average Value Per Transaction Trend Analysis (US$), 2019-2028
Figure 5: Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028
Figure 6: Conversational Commerce AI Based Virtual Assistants - Transaction Value (US$ Million), 2019-2028
Figure 7: Conversational Commerce Non-Intelligent Chatbot - Transaction Value (US$ Million), 2019-2028
Figure 8: Conversational Commerce Market Share by Virtual Assistant Type Transaction Volume (%), 2022 Vs. 2028
Figure 9: Conversational Commerce AI Based Virtual Assistants - Transaction Volume (Million), 2019-2028
Figure 10: Conversational Commerce Non-Intelligent Chatbot - Transaction Volume (Million), 2019-2028
Figure 11: Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028
Figure 12: Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028
Figure 13: Conversational Commerce by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Figure 14: Conversational Commerce by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Figure 15: Conversational Commerce by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Figure 16: Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028
Figure 17: Conversational Commerce by Chatbots - Transaction Volume (Million), 2019-2028
Figure 18: Conversational Commerce by Digital Voice Assistants - Transaction Volume (Million), 2019-2028
Figure 19: Conversational Commerce by OTT Messaging - Transaction Volume (Million), 2019-2028
Figure 20: Conversational Commerce by RCS Messaging - Transaction Volume (Million), 2019-2028
Figure 21: Conversational Commerce Chatbots - Average Value Per Transaction (US$), 2019-2028
Figure 22: Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction (US$), 2019-2028
Figure 23: Conversational Commerce by OTT Messaging - Average Value Per Transaction (US$), 2019-2028
Figure 24: Conversational Commerce by RCS Messaging - Average Value Per Transaction (US$), 2019-2028
Figure 25: Conversational Commerce Market Share by Chatbots Transaction Value (%), 2022 Vs. 2028
Figure 26: Conversational Commerce Chatbots by Web-Based - Transaction Value (US$ Million), 2019-2028
Figure 27: Conversational Commerce Chatbots by App-Based - Transaction Value (US$ Million), 2019-2028
Figure 28: Conversational Commerce Volume Share by Chatbots Transaction (%), 2022 Vs. 2028
Figure 29: Conversational Commerce Chatbots by Web-Based - Transaction Volume (Million), 2019-2028
Figure 30: Conversational Commerce Chatbots by App-Based - Transaction Volume (Million), 2019-2028
Figure 31: Conversational Commerce Chatbots by Web-Based - Average Value Per Transaction (US$), 2019-2028
Figure 32: Conversational Commerce Chatbots by App-Based - Average Value Per Transaction (US$), 2019-2028
Figure 33: Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028
Figure 34: Conversational Commerce by Retail Shopping - Transaction Value (US$ Million), 2019-2028
Figure 35: Conversational Commerce by Travel & Hospitality - Transaction Value (US$ Million), 2019-2028
Figure 36: Conversational Commerce by Online Food Service - Transaction Value (US$ Million), 2019-2028
Figure 37: Conversational Commerce by Media and Entertainment - Transaction Value (US$ Million), 2019-2028
Figure 38: Conversational Commerce by Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028
Figure 39: Conversational Commerce by Financial Services - Transaction Value (US$ Million), 2019-2028
Figure 40: Conversational Commerce by Technology Products and Services - Transaction Value (US$ Million), 2019-2028
Figure 41: Conversational Commerce by Other Sectors - Transaction Value (US$ Million), 2019-2028
Figure 42: Conversational Commerce Market Share in Retail Shopping by Product Offering (%), 2022 Vs. 2028
Figure 43: Conversational Commerce in Retail Shopping by Chatbots - Transaction Value (US$ Million), 2019-2028
Figure 44: Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Figure 45: Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Figure 46: Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Figure 47: Conversational Commerce Market Share in Travel & Hospitality by Product Offering (%), 2022 Vs. 2028
Figure 48: Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value (US$ Million), 2019-2028
Figure 49: Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Figure 50: Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Figure 51: Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Figure 52: Conversational Commerce Market Share in Online Food Service by Product Offering (%), 2022 Vs. 2028
Figure 53: Conversational Commerce in Online Food Service by Chatbots - Transaction Value (US$ Million), 2019-2028
Figure 54: Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Figure 55: Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Figure 56: Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Figure 57: Conversational Commerce Market Share in Media and Entertainment by Product Offering (%), 2022 Vs. 2028
Figure 58: Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value (US$ Million), 2019-2028
Figure 59: Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Figure 60: Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Figure 61: Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Figure 62: Conversational Commerce Market Share in Healthcare and Wellness by Product Offering (%), 2022 Vs. 2028
Figure 63: Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value (US$ Million), 2019-2028
Figure 64: Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Figure 65: Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Figure 66: Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Figure 67: Conversational Commerce Market Share in Financial Services by Product Offering (%), 2022 Vs. 2028
Figure 68: Conversational Commerce in Financial Services by Chatbots - Transaction Value (US$ Million), 2019-2028
Figure 69: Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Figure 70: Conversational Commerce in Financial Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Figure 71: Conversational Commerce in Financial Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Figure 72: Conversational Commerce Market Share in Technology Products and Services by Product Offering (%), 2022 Vs. 2028
Figure 73: Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value (US$ Million), 2019-2028
Figure 74: Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Figure 75: Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Figure 76: Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Figure 77: Conversational Commerce Market Share in Other Sectors by Product Offering (%), 2022 Vs. 2028
Figure 78: Conversational Commerce in Other Sectors by Chatbots - Transaction Value (US$ Million), 2019-2028
Figure 79: Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Figure 80: Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Figure 81: Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Figure 82: Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028
Figure 83: Conversational Commerce by Large Enterprise - Transaction Value (US$ Million), 2019-2028
Figure 84: Conversational Commerce by Medium-Sized Enterprise - Transaction Value (US$ Million), 2019-2028
Figure 85: Conversational Commerce by Small Enterprise - Transaction Value (US$ Million), 2019-2028
Figure 86: Total Spend on Conversational Commerce - Transaction Value (US$ Million), 2019-2028
Figure 87: Conversational Commerce by Spend on Application Market Share (%), 2022 Vs. 2028
Figure 88: Conversational Commerce Spend on Software Application - Transaction Value (US$ Million), 2019-2028
Figure 89: Conversational Commerce Spend on IT Services - Transaction Value (US$ Million), 2019-2028
Figure 90: Conversational Commerce Spend on Consulting Services - Transaction Value (US$ Million), 2019-2028
Figure 91: Conversational Commerce Spend on Key Sectors - Transaction Value (%), 2022 Vs. 2028
Figure 92: Conversational Commerce Spend on Retail Shopping - Transaction Value (US$ Million), 2019-2028
Figure 93: Conversational Commerce Spend on Travel & Hospitality - Transaction Value (US$ Million), 2019-2028
Figure 94: Conversational Commerce Spend on Online Food Service - Transaction Value (US$ Million), 2019-2028
Figure 95: Conversational Commerce Spend on Media and Entertainment - Transaction Value (US$ Million), 2019-2028
Figure 96: Conversational Commerce Spend on Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028
Figure 97: Conversational Commerce Spend on Financial Services - Transaction Value (US$ Million), 2019-2028
Figure 98: Conversational Commerce Spend on Technology Products and Services - Transaction Value (US$ Million), 2019-2028
Figure 99: Conversational Commerce Spend on Other Sectors - Transaction Value (US$ Million), 2019-2028
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